We've made some behind-the-scenes improvements to make your exports more reliable and transparent.

What's improved?

More reliable exports

Large documents with many pages now export smoothly without issues. No more failed exports on bigger files!

You're always in the know

If something goes wrong with a specific document during export, we'll tell you exactly what happened. You'll find a summary report in your download that explains any issues.

Your data stays protected

We've strengthened our security measures to ensure your redacted information always stays redacted. If we can't securely process a document, we'll let you know rather than risk exposing
sensitive content.

Fully secure redactions

Some PDF readers like Chrome and Adobe Acrobat can automatically extract text using OCR (optical character recognition). Don't worry - our sanitisation process completely destroys the
underlying text layer, so even advanced OCR tools can't see what's behind the black redaction boxes. Your sensitive information is fully protected.

💬 Having issues with an export? Click the chat icon to reach our support team - we're happy to help!