Import common document attachments as PDFs (convert Office docs)
When an email has an attachment that's a common document type β Word (.doc/.docx), Excel (.xls/.xlsx), PowerPoint (.ppt/.pptx), and similar β let the user import it into the project as a redactable PDF. We already support importing PDF attachments directly into a project. The gap is the non-PDF document types: they'd need to be converted to PDF on import (a conversion step we don't have yet) before they can enter the redaction workflow. Goal: bring more attachment content into redaction β a user shouldn't have to download a Word/Excel attachment, convert it elsewhere, and re-upload it. Pick it from the attachment, we convert + import it as a PDF document in the project. Notes / scope: Reuse the existing 'import attachment as document' flow; add a convert-to-PDF stage for supported non-PDF types. Decide the supported set (Office formats first; maybe images, .rtf, .txt, .eml later). Conversion likely belongs on the worker / a conversion service (LibreOffice headless or similar) β needs design.

Harry Elliott about 4 hours ago
Feature Request
Import common document attachments as PDFs (convert Office docs)
When an email has an attachment that's a common document type β Word (.doc/.docx), Excel (.xls/.xlsx), PowerPoint (.ppt/.pptx), and similar β let the user import it into the project as a redactable PDF. We already support importing PDF attachments directly into a project. The gap is the non-PDF document types: they'd need to be converted to PDF on import (a conversion step we don't have yet) before they can enter the redaction workflow. Goal: bring more attachment content into redaction β a user shouldn't have to download a Word/Excel attachment, convert it elsewhere, and re-upload it. Pick it from the attachment, we convert + import it as a PDF document in the project. Notes / scope: Reuse the existing 'import attachment as document' flow; add a convert-to-PDF stage for supported non-PDF types. Decide the supported set (Office formats first; maybe images, .rtf, .txt, .eml later). Conversion likely belongs on the worker / a conversion service (LibreOffice headless or similar) β needs design.

Harry Elliott about 4 hours ago
Feature Request
Handle very large emails (>5 MB) in PDF conversion
A small number of emails carry pathologically large HTML bodies (e.g. 5β7 MB β usually huge embedded/inline content). The PDF renderer (Puppeteer) times out on these even after retries, so they end up pdf_status='failed' and the file finishes as partial rather than completed. Observed in production on a 1,143-email mailbox: 1,141 converted fine, 2 emails (~5 MB and ~7 MB HTML) timed out. This is a pre-existing pdf-service limit, surfaced now that conversion runs on the durable worker and reports status honestly. Options to explore: Strip/normalise more aggressively before render (we already strip oversized base64 image data-URIs; extend to other large inline content). Raise the per-email render timeout for known-large payloads, or render large emails on a dedicated slower path. Fall back to a simplified/text-only PDF for emails that exceed a size threshold instead of failing them. Goal: a huge email should still produce a PDF (even a simplified one) so files reach completed, not partial.

Harry Elliott about 4 hours ago
Feature Request
Handle very large emails (>5 MB) in PDF conversion
A small number of emails carry pathologically large HTML bodies (e.g. 5β7 MB β usually huge embedded/inline content). The PDF renderer (Puppeteer) times out on these even after retries, so they end up pdf_status='failed' and the file finishes as partial rather than completed. Observed in production on a 1,143-email mailbox: 1,141 converted fine, 2 emails (~5 MB and ~7 MB HTML) timed out. This is a pre-existing pdf-service limit, surfaced now that conversion runs on the durable worker and reports status honestly. Options to explore: Strip/normalise more aggressively before render (we already strip oversized base64 image data-URIs; extend to other large inline content). Raise the per-email render timeout for known-large payloads, or render large emails on a dedicated slower path. Fall back to a simplified/text-only PDF for emails that exceed a size threshold instead of failing them. Goal: a huge email should still produce a PDF (even a simplified one) so files reach completed, not partial.

Harry Elliott about 4 hours ago
Feature Request
Resumable uploads for large files
Large.mbox /.pst uploads (often multi-GB) can be interrupted partway β a dropped/slow connection, a closed tab, or a session timeout β and currently the user has to start the whole upload again from scratch. For big mailboxes this is painful and a common drop-off point. Goal: chunked / resumable uploads so an interrupted transfer continues from where it stopped instead of restarting. Related to the mid-upload session keep-alive work (which mitigates the logout case for slow connections, but does not make the upload itself resumable). Tracking this as the durable follow-up.

Harry Elliott about 4 hours ago
Feature Request
Resumable uploads for large files
Large.mbox /.pst uploads (often multi-GB) can be interrupted partway β a dropped/slow connection, a closed tab, or a session timeout β and currently the user has to start the whole upload again from scratch. For big mailboxes this is painful and a common drop-off point. Goal: chunked / resumable uploads so an interrupted transfer continues from where it stopped instead of restarting. Related to the mid-upload session keep-alive work (which mitigates the logout case for slow connections, but does not make the upload itself resumable). Tracking this as the durable follow-up.

Harry Elliott about 4 hours ago
Feature Request
Keep Gmail labels and Outlook categories when you upload
If you've tagged your emails in Gmail (labels) or Outlook (categories), those tags get lost when you upload to RedactBox today. You see the subjects, senders, and dates β but not the way you'd organised the data in the first place. This feature would: Keep your Gmail labels when you upload a mbox file Keep your Outlook categories when you upload a PST file Let you add your own tags to emails inside RedactBox β one at a time or in bulk Filter the email list by tag, so you can work through one category at a time Include tags in exports so the document chain is preserved Particularly useful if you're handling a Subject Access Request and the relevant emails are already labelled "Client A" or "HR" β you'd be able to scope your redactions straight to that label rather than searching through everything.

Harry Elliott 24 days ago
Feature Request
Keep Gmail labels and Outlook categories when you upload
If you've tagged your emails in Gmail (labels) or Outlook (categories), those tags get lost when you upload to RedactBox today. You see the subjects, senders, and dates β but not the way you'd organised the data in the first place. This feature would: Keep your Gmail labels when you upload a mbox file Keep your Outlook categories when you upload a PST file Let you add your own tags to emails inside RedactBox β one at a time or in bulk Filter the email list by tag, so you can work through one category at a time Include tags in exports so the document chain is preserved Particularly useful if you're handling a Subject Access Request and the relevant emails are already labelled "Client A" or "HR" β you'd be able to scope your redactions straight to that label rather than searching through everything.

Harry Elliott 24 days ago
Feature Request
Planned
Suggested Redactions
When in redact mode, show suggested redactions based on regex or something similar? Then ask the user if they want to be able to redact this in this email or across the whole case.

Harry Elliott 2 months ago
Feature Request
Planned
Suggested Redactions
When in redact mode, show suggested redactions based on regex or something similar? Then ask the user if they want to be able to redact this in this email or across the whole case.

Harry Elliott 2 months ago
Feature Request
Completed
Redaction Word Lists
I'd find it incredibly useful to be able to upload a list of pre-defined names, ideally via a CSV file, for the Search to Redact functionality. This would allow me to efficiently redact multiple specific names across documents, saving significant time compared to manually entering each name individually.

Brian Fawcus 2 months ago
Feature Request
Completed
Redaction Word Lists
I'd find it incredibly useful to be able to upload a list of pre-defined names, ideally via a CSV file, for the Search to Redact functionality. This would allow me to efficiently redact multiple specific names across documents, saving significant time compared to manually entering each name individually.

Brian Fawcus 2 months ago
Feature Request
OCR Scanning of PDFs
Where documents are flattened. Scan using OCR and enable those documents to be included in text search and highlighted for redaction.

Harry Elliott 3 months ago
Feature Request
OCR Scanning of PDFs
Where documents are flattened. Scan using OCR and enable those documents to be included in text search and highlighted for redaction.

Harry Elliott 3 months ago
Feature Request
Completed
Automatic Triage for Duplicate Emails Across Mailboxes
I would like a feature where if an email is marked as 'Trash' or 'Approve' in one mailbox, any exact duplicates of that email found in other mailboxes are automatically marked the same way. This would be particularly helpful for emails that have been CC'd across multiple mailboxes and would save a lot of time during the triage stage.

Peter Holl 3 months ago
Feature Request
Completed
Automatic Triage for Duplicate Emails Across Mailboxes
I would like a feature where if an email is marked as 'Trash' or 'Approve' in one mailbox, any exact duplicates of that email found in other mailboxes are automatically marked the same way. This would be particularly helpful for emails that have been CC'd across multiple mailboxes and would save a lot of time during the triage stage.

Peter Holl 3 months ago
Feature Request
Completed
Improve reset project button
The data clear button for clearing the project is too easy to press. Whilst it does have a confirmation, it is potentially a little too easy to access, so it should be clearer with a type confirmation.

Harry Elliott 3 months ago
High Priority
Feature Request
Completed
Improve reset project button
The data clear button for clearing the project is too easy to press. Whilst it does have a confirmation, it is potentially a little too easy to access, so it should be clearer with a type confirmation.

Harry Elliott 3 months ago
High Priority
Feature Request
Completed
Blocking Out Non-Text
Area based redaction for non text redaction. Handy for photos and other illustrations.

Harry Elliott 3 months ago
Feature Request
Completed
Blocking Out Non-Text
Area based redaction for non text redaction. Handy for photos and other illustrations.

Harry Elliott 3 months ago
Feature Request
Completed
Upload Attachments from Emails
Grab attachments from emails, convert to PDF and then allow to redact.

Harry Elliott 4 months ago
Feature Request
Completed
Upload Attachments from Emails
Grab attachments from emails, convert to PDF and then allow to redact.

Harry Elliott 4 months ago
Feature Request
Completed
Add Header vs Body Filtering to Email Filter
This would be incredibly useful for our SAR triage process. We need more refined filtering options, like filtering on header vs. body, to effectively narrow down entire mailboxes and identify relevant emails before the redaction stage.

Elton Sailing Club 4 months ago
Feature Request
Completed
Add Header vs Body Filtering to Email Filter
This would be incredibly useful for our SAR triage process. We need more refined filtering options, like filtering on header vs. body, to effectively narrow down entire mailboxes and identify relevant emails before the redaction stage.

Elton Sailing Club 4 months ago
Feature Request
Completed
Add "unprocessed" filter in the email list
We currently have filters for the statuses of emails. However, we would like to be able to filter by βunprocessedβ so you can see what you havenβt done yet.

deputyexechead 4 months ago
High Priority
Feature Request
Completed
Add "unprocessed" filter in the email list
We currently have filters for the statuses of emails. However, we would like to be able to filter by βunprocessedβ so you can see what you havenβt done yet.

deputyexechead 4 months ago
High Priority
Feature Request
Completed
Improve Bulk Redaction Reliability
The option to redact across every instance in the whole import... was not as reliable as I had hoped AND when it came to the export only actually redacted in the export randomly.

Harry Elliott 4 months ago
High Priority
Feature Request
Completed
Improve Bulk Redaction Reliability
The option to redact across every instance in the whole import... was not as reliable as I had hoped AND when it came to the export only actually redacted in the export randomly.

Harry Elliott 4 months ago
High Priority
Feature Request
Completed
Search to Redact Functionality
Being unable to search for specific keywords or specific emails was really problematic. I ended up exporting things back into outlook, deleting and sorting email chains and reimporting - which was time consuming.

melissa.bannister 4 months ago
High Priority
Feature Request
Completed
Search to Redact Functionality
Being unable to search for specific keywords or specific emails was really problematic. I ended up exporting things back into outlook, deleting and sorting email chains and reimporting - which was time consuming.

melissa.bannister 4 months ago
High Priority
Feature Request
Completed
Guided Onboarding of the RedactBox Console
Onboarding using visual guides that show the user how to use the app. They can recall this at anytime in the help section.

Harry Elliott 10 months ago
Feature Request
Completed
Guided Onboarding of the RedactBox Console
Onboarding using visual guides that show the user how to use the app. They can recall this at anytime in the help section.

Harry Elliott 10 months ago
Feature Request
Completed
Log of Redactions
Allow you to export a log of redactions in case you need it. It will show what you redacted and when so that you can document for compliance purposes.

Harry Elliott 10 months ago
Feature Request
Completed
Log of Redactions
Allow you to export a log of redactions in case you need it. It will show what you redacted and when so that you can document for compliance purposes.

Harry Elliott 10 months ago
Feature Request
Completed
PST Support
We currently support MBOX files. We want to add support for PSTβs. Allowing you to export PST from Google Workspace as well as Outlook.

Harry Elliott 10 months ago
Feature Request
Completed
PST Support
We currently support MBOX files. We want to add support for PSTβs. Allowing you to export PST from Google Workspace as well as Outlook.

Harry Elliott 10 months ago
Feature Request