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Create a way to un-triage from the redact screen

Feature Request

Sometimes, from the redact screen you realise that something should not have been triages (e.g. an email chain that contains duplicates of the previous email copies).

It would be great to be able to untriage those directly from the redact screen instead of having to try and find them again in the triage screen.

Posted by Harry Mustoe-Playfair ·
Status: Completed1 comment

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Comments1

  • Harry Elliott

    Team•

    Aug 18

    Shipped. You can now send an item back out of scope from the redact screen, instead of going to find it again in Triage.

    This went out alongside the mark-complete and reason-code work — they turned out to be the same problem, so we built them as one loop.

    Full release notes: https://feedback.redactbox.co.uk/en/changelog/