A small number of emails carry pathologically large HTML bodies (e.g. 5–7 MB — usually huge embedded/inline content). The PDF renderer (Puppeteer) times out on these even after retries, so they end up pdf_status='failed' and the file finishes as partial rather than completed.
Observed in production on a 1,143-email mailbox: 1,141 converted fine, 2 emails (~5 MB and ~7 MB HTML) timed out. This is a pre-existing pdf-service limit, surfaced now that conversion runs on the durable worker and reports status honestly.
Options to explore:
Goal: a huge email should still produce a PDF (even a simplified one) so files reach completed, not partial.
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In Review
Feature Request
About 6 hours ago

Harry Elliott
Get notified by email when there are changes.
In Review
Feature Request
About 6 hours ago

Harry Elliott
Get notified by email when there are changes.