Redact every name except the requester's

For a SAR, the job is almost always the same: keep the requester's name, redact everyone else's. Today that means building a word list of every other name in the mailbox first β€” the inverse of what people actually want to say.

The ask

Tell RedactBox who the requester is, and have it find and redact all the other names across the project, leaving the requester's alone.

How often it comes up

Asked five different ways by five separate customers in support:

  • "Can your app automatically redact all names save for that of the SAR requester?"
  • "I'd like the tool to automatically identify any names not listed in the SAR and redact them"
  • "Bulk remove names not associated with the person in question"
  • "If a file contains the requester's name but also names I want to redact, how do I do that?"
  • "Can we flag specific personal data before upload and have it redact everything?"

It's the most-requested capability in the support inbox after demos.

Current workaround

Word Lists + Search & Redact β€” put every name to redact in a list. Works, but the customer has to discover the names themselves, which is the hard part.

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Upvoters
Status

In Review

Board
πŸ’‘

Feature Request

Date

About 2 hours ago

Author

Nick Admin

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