New

This is a big one. The last ten weeks went on two things: finishing the review loop for people working through thousands of items in one sitting, and making the platform considerably harder to break. Here is what landed.

Mark an item as done — not just redacted

If you opened an item, read it properly and decided it needed no redactions, RedactBox counted it as unfinished. Forever. The Redact progress ring only counted items with a box drawn on them, so a careful reviewer doing exactly the right thing made the numbers look worse.

Completion is now a verdict you give, not a side effect of drawing a box. "I have looked at this and it is fine" is a real answer, and it counts.

• Give a verdict and move on — mark an item complete and land straight on the next one.

• Auto-advance after triage — a triage action moves you on automatically, so you can work through a list without reaching for the mouse.

• Send something back from Redact — realised an item should never have been in scope? Un-triage it there and then, instead of hunting for it again in Triage.

• Filter to what is left — show only the items still waiting on a verdict.

Redaction reasons, as codes

Reasons used to be free text, so every reviewer wrote them slightly differently and nothing could be grouped or reported on.

Now you pick an exemption from your own list — one click, or a keystroke — and it is stored as a code rather than a sentence. That turns the redaction log into an actual schedule: reasons group properly in the Schedule of Redactions, and there is a dedicated Reason column in the exported CSV. If a response is ever challenged, that log is your evidence.

You can still add a free-text note alongside the code. The Redactions Manager shows both, and editing a note no longer strips the code off the redaction.

Choose what is in scope — and change your mind

Not every project needs triage. Sometimes the whole set is in scope and you just want to get on and redact it.

You can now set that per project. Those projects carry an All in scope badge in the header so nobody is ever unclear which mode they are working in, and the setting can be changed afterwards — including pushing everything already uploaded straight through to Redact.

Uploads that survive real life

• Pause and resume — stop a large upload and pick it up again.

• Close the tab — come back later and carry on from where you were, rather than starting over.

• Honest progress — the bar and the time estimate now reflect what is actually happening, including the processing that carries on after the transfer itself finishes.

• Large PST imports resume — an import that stalls continues from where it stopped instead of going back to the beginning.

Teams

Bring colleagues in under a single subscription rather than everyone buying their own. You can appoint a manager to handle who is in the team, and anyone can leave a team they no longer need to be part of.

Annual billing and invoicing are both available — get in touch if either suits your organisation better than monthly card payments.

Sign in with a password, and turn on 2FA

Email and password sign-in now sits alongside the existing Google and Microsoft options, with optional two-factor authentication for accounts that want it.

Improved

Redaction accuracy

This matters more than anything else on this page, so it got the most attention.

• Terms that wrap, split, or carry accents — a term broken across a line, interrupted by inline formatting (a stray bold tag mid-word), or written with accented characters is now found and covered properly. Previously a match could be highlighted in the viewer but missed on export, or the reverse.

• Rotated pages — redactions land in the right place on pages that are not upright.

• Exports fail loudly — if a redaction cannot be applied, the export stops and tells you why, instead of quietly producing a document with a gap in it. An error you can see beats a false negative you cannot.

• No silent fallback — a secondary rendering path could drop area and image redactions under certain conditions. It has been removed outright rather than patched.

• Nothing leaks through errors — when a document fails to process, the placeholder we generate no longer carries any of its content.

Exports

• Mixing whole-file selections with individually picked items no longer silently drops the whole-file ones.

• Exports are blocked while a bulk redaction is still running, so a half-finished document cannot leave.

• Documents converted from Word no longer open on a blank first page.

• Exported PDFs are titled with the filename, and no longer carry the item's subject line in their file metadata.

Staying signed in

A cluster of spurious "Session Expired" messages, sign-in loops and mid-session logouts are gone. A long upload no longer signs you out part-way through, browser back and forward work properly between projects, and a link you followed before signing in now takes you where you meant to go rather than dropping you on the dashboard.

Deleting means deleted

Deleting a file now removes the original upload and any extracted attachments from storage, not just the database records. Deleting a project removes its documents too. Deletion is also far quicker, and no longer intermittently errors before eventually working.

Fixes

• Keyboard shortcuts for triage work across a multi-item selection, with undo and a consistent set of toasts.

• Search finds items in a newly imported project straight away — new projects could previously return nothing at all.

• Word list counts read the same on every screen: the term row, the button and the confirmation all speak in the same units.

• Deleting a single term from a word list no longer shifts your selection onto the wrong terms.

• PST imports from Exchange and Purview show the real sender rather than the system account.

• A partial import says so honestly, instead of reporting that nothing is missing.

• Bulk selection in Triage acts on what you can see, not on a stale ordering.

• The page indicator and navigation in the PDF viewer stay in step while scrolling long documents.

• A document that fails to render shows a clear error instead of an empty pane.

• Settings changes stick, rather than reverting a moment later.

• The redaction toolbar is fully usable with a keyboard and a screen reader.

• Files rejected on drag-and-drop now tell you which ones, and why.

• Double-clicking to create a project no longer creates two.

• Links inside an item body open in a new tab.

Several of the items above came straight off the feedback board — thank you to everyone who logged them.

Full guidance lives in our Knowledge Centre: https://help.redactbox.co.uk/en

As always, hit the feedback portal to tell us what is missing or what could be sharper: https://feedback.redactbox.co.uk/